Clients management & jewelry CRM
Clients management
Returning clients play a critical role in the jewelry and diamonds sales, and business’s success. Cross-selling jewelry of the same type or same collection, attending users with the right timing, creating brand awareness with the email and social marketing – all these engage existing clients, and target rightly the new audiences. The work with the client happens on all stages of his lifecycle in the company:
- At the sales process
- After-sale support
- Engagement and brand awareness
- Returning purchases
To provide tools for perfect service, and to engage the returning purchases, Valigara provides a simple-to-use CRM interface, which enables you to complete the whole engagement chain, to see your online jewelry business growing!
All client data at your fingertips
- integrated CRM module, to manage clients' information
- Clients' ordering history - lifetime
- Retail and Wholesale buyers - specific fields for each group to store the relevant information
- Import clients - from any data source
- Export clients - for backups, accounting or peace of mind
- Scheduled import and export - automate your data intake and backup
Integrated email marketing
Emails are the most powerful tool for growing your business. They serve as a glue between the first purchase and converting client into returning one.
- Client search - Identify buyers with highest potential for the up-sale
- Email marketing - send news and offers to
- Personalized Email Templates - for higher conversion rate
- Automated email workflows - for better client service, engagement and sales
Data safety
Importantly, with Valigara all your clients’ data is bullet-secured. Valigara is GDPR compliant and holds Amazon’s highest level of security approval, to handle the Personal Identifying Information (PII).
- GRPR compliant
- Amazon PII compliant
- Client data masking - to keep your clients information safe
